Refund policy

At Disciple Style, we want you to feel confident and satisfied with every purchase. Each of our products is made to order with care, and we're committed to making things right if something goes wrong.

Please review our refund and return policy below before placing your order.

1. Returns & Refunds

We offer a 30-day return and refund policy for eligible orders. If you receive an item that is damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of delivery.

Because our products are made to order, we generally do not accept returns or exchanges for:

  • Changes of mind or personal preferences.

  • Incorrect size, color, or product selections made during checkout.

  • Items that have been worn, washed, or damaged after delivery.

  • Minor variations in print placement or color that fall within normal production tolerances.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or incorrect, we're here to help.

Please email hello@disciplestyle.com within 30 days of delivery and include:

  • Your order number.

  • A brief description of the issue.

  • Clear photos showing the problem.

Our team will review your request and determine an appropriate resolution.

If the issue is confirmed, we will offer a free replacement or a refund, as appropriate, at no additional cost to you.

You will not be required to return a defective or incorrect item unless we specifically request it. If a return is necessary due to our error, we will cover the return shipping costs.

3. Order Cancellations & Modifications

We understand that mistakes can happen when placing an order.

You may request a cancellation or modification within 6 hours of placing your order by emailing hello@disciplestyle.com.

Please include your order number and the changes you would like to make.

Because our products are made to order, cancellation or modification requests cannot be guaranteed once production has started.

After the 6-hour window, we may be unable to cancel or modify your order.

4. Size & Color Exchanges

Please review our size charts and product descriptions carefully before placing your order.

Since each item is produced specifically for your order, we generally cannot offer exchanges for incorrect size or color selections.

However, if you receive a size or color that differs from what you ordered, please contact us within 30 days of delivery. We will review the issue and arrange an appropriate resolution at no additional cost if the error is confirmed.

5. Lost or Missing Packages

If your tracking information shows that your package has not been delivered within the expected delivery timeframe, please contact us at hello@disciplestyle.com.

We will help investigate the shipment with the shipping carrier.

If your package is confirmed lost in transit, we will offer a replacement or refund, as appropriate.

If your tracking information shows "Delivered" but you cannot locate your package, we recommend checking your mailbox, surrounding delivery areas, household members, and neighbors.

Please contact us if you still cannot find your package. We will assist with the carrier investigation and review the available resolution options based on the circumstances.

6. Refund Processing

Once your refund request has been reviewed and approved, we will issue the refund to your original payment method.

Please allow approximately 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

We will notify you by email once your refund has been processed.

7. How to Contact Us

If you have any questions about your order, returns, replacements, or refunds, please contact our customer support team.

Email: hello@disciplestyle.com

Website: https://disciplestyle.com

Please include your order number when contacting us so we can assist you more efficiently.

Thank you for shopping with Disciple Style. We appreciate your support and the opportunity to serve you.